You had a problem while staying at a hotel, and the receptionist was very helpful. Write a letter to the manager of the hotel. In your letter • describe the problem that you had • explain how the receptionist helped you • suggest ways to prevent the problem from happening again.
Dear Sir/Madam,
I am writing to let you know about the inconvenience I faced during my stay at your hotel and
also
would like to appreciate the assistance I received from your receptionist during my stay.
Let me explain the situation in detail. I checked in on Monday, July 3rd at 12 pm at the hotel and at the time of booking I was told that wifi will be available. Linking Words
However
, the services on the day of my arrival weren’t working which left me in a panic situation. I immediately notified the concierge but received no response and no one was able to identify the problem. After an hour I received a call from the concierge, Mrs Sarita Kumar a receptionist at your hotel, who managed to get the wifi connection back. I would like to appreciate the effort she took to resolve the issue Linking Words
although
I was just 15 minutes away from my business meeting.
I would like to suggest that Linking Words
such
negligence should not be repeated and all services must be checked before the keys are handed over to the customer.Linking Words
In addition
to Linking Words
this
, it will be better if someone is available at the reception 24*7.
Yours sincerely,
Tiera VaswaniLinking Words
Submitted by jai302 on
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