You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem.

Dear Sir or Madam, I am writing

this

letter to let you know that my credit

card

has been hacked recently and the transactions made through that

card

are not done by me, My name is Sanket and my account number is 1234234 and a loyal customer of ABC Bank for the past decade. Yesterday, I have received my monthly credit

card

statement and which had multiple transactions of electronic items which I was unaware of. It includes items like a blender worth $450, a television set worth $2344, a PlayStation worth $250 and an air-conditioner worth $800. Those transactions were executed between the 20th of August and the 25th of August in Sydney, whereas during that time I was undergoing back surgery. I have attached my doctor's certificate and prescription plan with

this

letter and which can prove my admission date and discharge date from the hospital.

Firstly

, I would like you to block my credit

card

to stop future purchases and

secondly

recommend you assign a senior officer to investigate

this

fraud and reimburse me the money. I would

also

expect a received confirmation of

this

letter to track the progress. Yours faithfully, Sanket