You ordered a new credit card from the bank about 14 days ago and still have not received it. You are not happy about this. Write a letter to the bank. In your letter say: Why you are writing to them. Ask why you have waited so long for the new card Ask the bank manager what he will do about this matter.

Dear Sir or Madam, I am writing

this

letter to complain about the deficiency in delivery of a new credit

card

from your

bank

. I

had

Unnecessary verb

apply

show examples

applied for a new credit

card

from your

bank

. Upon signing the application form, I was assured that the

card

would be delivered to me within the

next

14 days, but I am yet to receive the

card

. I have waited long enough before writing

this

letter as I had trusted the words of your

bank

's employees, who assured me a prompt delivery of my credit

card

within a fortnight. As 14 days have passed, I want to bring to your notice, the negligence on part of your

bank

's employees and services which would affect your brand image and goodwill in the near future. I want you to kindly look into the matter and resolve

this

issue at the earliest, following which I would be forced to terminate any dealings with your

bank

and its services. I look forward to hearing from you and expect a prompt reply from your side. Yours faithfully, Sangeeta