You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do

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I am writing

this

Linking Words

letter to you to complain about the

microwave

Use synonyms

that I bought in your shop

last

Linking Words

week and the service that your employee gave.

Last

Linking Words

Monday, I bought a

microwave

Use synonyms

from your shop. The model number is No.2222. In the beginning, I was excited because I need a

microwave

Use synonyms

to reheat meals in my kitchen. When I used it following the introduction, unfortunately, it didn't work at all.

Then

Linking Words

I connected with Tim, one of your employees who is

customer

Change preposition

in customer

show examples

service. He told me that he would arrange for someone to

Correct your spelling

contact

contect

Correct your spelling

contact

me and help me to

Correct your spelling

resolve

reslove

Correct your spelling

resolve

the problem. Until today, I didn't

Correct your spelling

received

recieved

Correct your spelling

received

any

further

Linking Words

help, even

call

Correct article usage

a call

show examples

back. I am feeling very unhappy. I know your company is a famous electrical store and has been open for 40 years. I don't believe

this

Linking Words

is the

last

Linking Words

time that I buy something in your shop.

Therefore

Linking Words

, I want to return the

microwave

Use synonyms

and request to

Correct your spelling

refund

show examples

refound

Correct your spelling

refund

show examples

my money. Yours faithfully, Kevin k

kevin. B Mon Oct 17 2022

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

5
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
10
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

167 words

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The Greeting

In many countries nowadays, consumers can go to a supermarket and buy food produced all over the world. Do you think this is a positive or negative development?

Some people think that the success of life is based on hard work and determination. Others, however, believe that there are more important factors, such as having money or a good appearance. Discuss both views and give your own opinion

Some students take one year off between finishing school and going to university, in order to travel or to work. Do the advantages of this trend outweigh the disadvantages?

Your workplace does not have a carpark, and it is causing some problems. Write a letter to your manager. In your letter Describe the problems this is causing Explain what benefits a car park would bring to the company Suggest a solution for the car park problem

You work for a company. You have seen some information online about a training course that would be useful for your work. Write a letter to your manager. In your letter give details of the course say how the course would be useful explain how the company could help you do this course.