IELTS Writing Correction Service /
Writing Samples /
Band 4.5

You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do

#piece #equipment #kitchen #work #shop #action #manager
I am writing
this
 letter to you to complain about the
microwave
 that I bought in your shop
last
 week and the service that your employee gave.
Last
 Monday, I bought a
microwave
 from your shop. The model number is No.2222. In the beginning, I was excited because I need a
microwave
 to reheat meals in my kitchen. When I used it following the introduction, unfortunately, it didn't work at all.
Then
 I connected with Tim, one of your employees who is
customer
Change preposition
in customer
show examples
 service. He told me that he would arrange for someone to
Correct your spelling
contact
contect
Correct your spelling
contact
 me and help me to
Correct your spelling
resolve
reslove
Correct your spelling
resolve
 the problem. Until today, I didn't
Correct your spelling
received
recieved
Correct your spelling
received
 any
further
 help, even
call
Correct article usage
a call
show examples
 back. I am feeling very unhappy. I know your company is a famous electrical store and has been open for 40 years. I don't believe
this
 is the
last
 time that I buy something in your shop.
Therefore
, I want to return the
microwave
 and request to
Correct your spelling
refund
show examples
refound
Correct your spelling
refund
show examples
 my money. Yours faithfully, Kevin k
Submitted by kevin. B on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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