You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do

✨ Do you want to improve your IELTS writing?

I am writing

this

Linking Words

letter to you to complain about the

microwave

Use synonyms

that I bought from your shop

last

Linking Words

week and the service that your employee gave.

Last

Linking Words

Monday, I bought a

microwave

Use synonyms

from your shop. The model number is No.2222. In the beginning, I was excited because I needed a

microwave

Use synonyms

to reheat meals in my kitchen. When I used it following the introduction, unfortunately, it didn't work at all.

Then

Linking Words

I connected with Tim, one of your employees who is in customer service. He told me that he would arrange for someone to contact me and help me to resolve the problem. Until today, I hadn't received any

further

Linking Words

help, not even a callback. I am feeling very unhappy. I know your company is a famous electrical store and has been open for 40 years. I don't believe

this

Linking Words

is the

last

Linking Words

time that I buy something from your shop.

Therefore

Linking Words

, I want to return the

microwave

Use synonyms

and request a refund. Yours faithfully, Kevin k

kevin. B Mon Oct 17 2022

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

5
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

167 words

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The Greeting

in todays world many people own a smartphone. Do you think the advantages of owing a smartphone outweigh the disadvantages

The internet has a bigger impact on people’s lives because it is more popular than television. Do you agree or disagree? Use specific reasons and examples to support you position.

More and more tasks we do at home and at work these days are done by robots. Is this a positive or neative development?

In some countries, children under 16 years old are not allowed by law to leave school and get full time work. Is this a good or bad thing ? Discuss your opinion