You travelled to another city on business last week, and there was a problem with your hotel room. Write to the hotel manager. In your letter… - Tell the manager about the problems you had - Explain to them how you feel about what happened - Let them know what actions you would like them to take.
Dear Sir,
I am writing
this
to express the inconvenience I faced at your hotel room
. Firstly
, I will introduce myself, I am Jacob, checked in at your hotel last
Monday evening at 2 p.m. I have to attend a business meeting on Tuesday morning at Arc Avenue centre on South Bridge Road. I booked the room
and made the payment online for an AC double bedroom.
The receptionist welcomed me well and handover the room
key and informed all the facilities I requested are arranged and always ready to assist at any time. Unfortunately, I found the condition of the bathtub pathetic. In addition
, the pipelines are leaking and the sound of leakage is distracting my mind. I telephoned reception and informed them to replace my room
with another one. Although
the person in charge replied that they will do the needful as soon as possible, I spend the whole night in a similar situation.
According to what I faced on that day, I want to get back the 40% of the payment you had charged. Furthermore
, take necessary action against the person who attended to this
issue with utmost irresponsible to the customer.
I am attaching herewith the images of the bathroom. If you require any further
details please let me know.
Yours sincerely,
JacobSubmitted by dilin1212 on
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