You travelled to another city on business last week, and there was a problem with your hotel room. Write to the hotel manager. In your letter… - Tell the manager about the problems you had - Explain to them how you feel about what happened - Let them know what actions you would like them to take.

Dear Sir, I am writing

this

to express the inconvenience I faced at your hotel

room

.

Firstly

, I will introduce myself, I am Jacob, checked in at your hotel

last

Monday evening at 2 p.m. I have to attend a business meeting on Tuesday morning at Arc Avenue centre on South Bridge Road. I booked the

room

and made the payment online for an AC double bedroom. The receptionist welcomed me well and handover the

room

key and informed all the facilities I requested are arranged and always ready to assist at any time. Unfortunately, I found the condition of the bathtub pathetic.

In addition

, the pipelines are leaking and the sound of leakage is distracting my mind. I telephoned reception and informed them to replace my

room

with another one.

Although

the person in charge replied that they will do the needful as soon as possible, I spend the whole night in a similar situation. According to what I faced on that day, I want to get back the 40% of the payment you had charged.

Furthermore

, take necessary action against the person who attended to

this

issue with utmost irresponsible to the customer. I am attaching herewith the images of the bathroom. If you require any

further

details please let me know. Yours sincerely, Jacob