You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item
Dear Sir/Madam,
I am writing
this
letter to let you know my dissatisfaction regarding one of your products which I purchased last
week and having invoice number 00000XXX.
Initially
while purchasing the television, enquired online stores about the product
and also
visited the retail store directly.
After buying the item from your store and receiving the damaged commodity which makes me feel bad and also
the product
package was torn off before it reaching to my doorstep.
Firstly
, I have raised a complaint over the website but haven't gotten any prompt response moreover
I called the seller directly but no response, now I am expecting a refund which I paid for the product
.
I go through all the return policies which are mentioned on the website and made the necessary arrangements to return the product
.
Please collect the product
by early next
week after that I won't be available as I'm moving to Banglore on a business trip for one week.
I am looking to hearing from you as soon as possible.
Yours faithfully,
Varra Maruthi ReddySubmitted by maruthireddyjoy on
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Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.
Essentional vocabulary list for IELTS Writing 7+
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