You are a regular customer at a supermarket in your town/city. You have recently noticed a problem with some of the products that you usually buy and you have decided to complain about this. Write a letter to the manager. In your letter Explain who you are Describe your complaint Say what you think should be done about it.

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Dear Sir, I am your regular customer and I shop all my groceries including imported food items from your supermarket.
Moreover
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, I have immigrated to
this
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town about 5 years ago and I fancy
this
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land for its cultural diversity and ethnicity.
However
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, yesterday I found something very intriguing. I purchased some seasoning bottles from your store which were apparently imported from India. But to my surprise, they had passed their expiry dates.
Furthermore
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, we had dinner at our place for some special Indian guests.
Therefore
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, we had to buy food from a nearby restaurant in a hurry,
instead
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of serving them the amazing Indian cuisine which we originally planned to cook. Could you possibly remove those goods from their respective shelves and discard them or send them back to the retailer? I would appreciate it if you could look into
this
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matter at your earliest convenience so that no other customer buys those expired products and face the embarrassment that I faced. I can
also
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send you the seasonings I have left in order to inspect them as a sample. I am looking forward to hearing from you. Yours faithfully, Leo

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Topic Vocabulary:
  • regular customer
  • supermarket
  • products/merchandise
  • encountered a problem/issue
  • expired products
  • damaged packaging
  • defective items
  • batch number
  • dissatisfaction
  • inconvenience
  • quality control
  • stock rotation
  • compensation
  • affected customers
  • implementing
  • stricter controls
  • address the issue
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