You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter: describe the situation; explain why you are dissatisfied; say what you want the manager to do.

#computer #store #service #manager #situation

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Dear Sir or Madam, I am one of your loyal customers and I always take your

service

for any

computer

repair works.

However

this

time I am writing to complain about

Correct article usage

the

show examples

poor customer

service

that I received on 20th September from your shop. I really am disappointed with the

service

and I hope you will take prompt action after investigating the letter. A few days ago my

computer

showed some anomalies and every few hours, it got restarted automatically. In fact, I didn’t pay much attention to

this

issue until the problem became more frequent. So, I took my

computer

to your store on 15th September and your customer care officer promised to fix the problem in a day or two.

However

, he took a week to call me and when I brought my

computer

home, I found that nothing has been done. The restarting problem reappeared as usual while I paid $100 to your shop and waited for one week to have it fixed.

This

is a frustrating and daunting experience that I have had with your

service

and I would ask you to investigate the reason for

this

poor customer support. Please send someone to my home to have the issue fixed or refund the

service

charge that I have already paid for apparently nothing. I am looking forward to hearing from you soon. Yours faithfully, Milad Rahimi

Submitted by andriykolomiyets12 on Mon Jan 23 2023

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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2
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

231 words

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Topic Vocabulary:

repair
technician
malfunctioning
reevaluation
refund
unsatisfactory service
frequently crashing
performance improvement
charged for new parts
initially promised
lengthy repair time

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You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter: describe the situation; explain why you are dissatisfied; say what you want the manager to do.

Use cohesive linking words accurately and appropriately

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