You recently bought a piece of equipment for your kitchen but it did not work. You phone the shop but no action was taken. Write a letter to the shop manager. In your letter - describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do.

#piece #equipment #kitchen #work #phone #shop #action #manager

Dear Sir or Madam, Hope you are well. I am writing

this

letter regarding

microwave

Correct article usage

a microwave

show examples

, which I

bough

Correct your spelling

bought

show examples

recently at your

shop

Fist

Correct your spelling

First

show examples

, I would like to say that the equipment I bought on Sunday is not working. Despite reading the manual instruction

few

Correct article usage

a few

show examples

times, there

Wrong verb form

been

show examples

no success. I believe, that the item is

demaged

Correct your spelling

damaged

inside. We have installed

microvawe

Correct your spelling

microwave

as per your paperwork,

however

Add a comma

,however

show examples

there is

constantly

Change the word

constant

show examples

error

Add an article

an error

show examples

Secondly

, I called your

shop

on Tuesday, and if I remember correctly I was talking to Andrew L. Despite the

explaination

Correct your spelling

explanation

of the situation, your employee didn't show me a good attitude. It seems like people working in your

shop

don't have enough

Change preposition

apply

show examples

custumer

Correct your spelling

customer

service experience. I was captivated by his

irrogance

Correct your spelling

arrogance

and lack of

proffessionalism

Correct your spelling

professionalism

. In

addiotion

Correct your spelling

addition

, Andrew promised

Correct pronoun usage

apply

show examples

to send the engineer over on Wednesday,

however

Add a comma

,however

show examples

nobody came. I would appreciate

Correct pronoun usage

it if

show examples

you could have a conversation with all your employees and explain how to deal with

situation

Add an article

a situation

show examples

like that.

Moreover

, maybe

custumer

Correct your spelling

customer

services training could be implemented in your

shop

. Could you please send one of your engineers to have a look at my microwave so we can solve the problem ? Look forward to hearing from you. Martyna

Submitted by martynaa.j on Thu Feb 02 2023

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

Best regards,
Warm wishes,

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4Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
21Grammar mistakes
 

7 paragraphs

204 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

equipment malfunction
customer service
warranty claim
attempted resolution
unsatisfactory response
replacement request
repair services
refund procedure
swift resolution
consumer rights
loyalty to the shop
managerial intervention

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The Closing

Essentional vocabulary list for IELTS Writing 7+

Human activities have led negative effects on plant and animals all over the world. Some people think it is too late to do something about it. Others think there is still some time to take actions. Discuss both views and give your opinion.

In some countries, it is illegal for companies to reject job applicants for their age. Is this a positive or negative development?

Many people believe that educational standards have declined in recent times, particularly in the areas of literacy and numeracy. Discuss the causes of this problem and offer some possible solutions to it.

Government spending on restoration of old buildings in cities should be stopped. Instead they should spend the money for housing and road development. Do you agree or disagree?

The mass media, such as TV, radio and newspapers, have an influence on people, particularly on younger generations. It plays a pivotal role in shaping the opinions of people, especially teenagers and young people. To what extent do you agree with this? Please give examples.