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Band 6

You bought a TV a week ago but when you got home you discovered it did not work properly. You called a customer service to report the problem but you have not yet received any help Write a letter to the company and in your letter: - Introduce yourself - Explain the problem - And state what action you would like from the company

#tv #week #home #work #customer #service #report #help #company #action
Dear Sir I’m writing to complain about the problem with the TV which I bought a week ago from your mall located near my home. I’m Kate and I live a few blocks away from your supermall.
Also
Add a comma
,Also
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 I have been a loyal customer of your business for more than 4 years. In relation to the specifics of the event,
before
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apply
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 one week I visited your mart to purchase a
Televison
Correct your spelling
Television
 set. The manager in your staff assured me that
TV
Correct article usage
the TV
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 worked in
a
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apply
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perfect condition on that day. After bringing it
to
Change preposition
apply
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home, I realized that the button used to turn
down
Correct pronoun usage
it down
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 and up didn’t work properly. Despite
of
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apply
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the fact that I have called your staff to make
aware
Correct pronoun usage
them aware
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about
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of
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this
 situation, no
a
Correct article usage
apply
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reply has been yet. I want to a deserving apology from you and replace broken tv to another one that will be
appropriate
Add an article
an appropriate
the appropriate
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 way to compensate.
Yourth
Correct your spelling
Yours
 faithfully Kate
Submitted by nazirovmuhammad71 on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • customer service
  • purchased
  • faulty
  • malfunction
  • resolution
  • prompt
  • replacement
  • refund
  • technician
  • urgent
  • escalate
  • unsatisfactory
  • disappointed
  • appreciate
  • address
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