You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows:

Dear Sir or Madam, I am writing to let you know that my

credit

card

statement

included many expensive purchases which I did not make. I have been a customer of your bank for the past 3 years and I am using my

credit

card

very carefully.

However

, the latest

credit

card

statement

included a number of expensive products including Laptops and mobile phones which I did not purchase. I am certain that, the

statement

is incorrectly generated and I never use my

credit

card

for

such

luxurious items. I would like the bank to investigate how these expenses were added to my account. I

also

would like the bank to lock my account until the reasons are known and regenerate the

statement

. I am looking forward to your explanation and confirmation of my account freeze. Yours faithfully,