You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager you are not able to collect the refund and suggest a refund method and say what do you want him to do

Dear Sir or Madam, I used your supermarket the day before yesterday and I'm wrinting to inform you of the ploblem that I had. When I checked the receipt for my purchase at my house, I found that the price of the Japanese rice was double counted.
However
, I bougt it only one.
Moreover
, there was a price of a lemon that I din't bougt on my reciept. Since I'm going to go on a trip from tomorrow morning and I don't come back until the end of the month, please refund me at my bank accout. My bunk account details are below: Account number: 12345667 Sort cord: 12345678 Name of bank: Wise bank Name of account: Ayaka Hioki
Also
, I attach the picture of my invoice and what I bought the day before yesterday. I would be grateful if you could solve
this
problem as soon as possible. Yours faithfully, Ayaka Hioki
Submitted by aya.mydog8787 on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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