You recently purchased an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter: Describe what is wrong with the service Explain why you are not happy with the company’s response Say what action you want the manager to take
Dear Sir or Madam,
I am writing
this
to express my dissatisfaction with your internet service. I have been using your internet service for the last
year and never had a problem before, but unfortunately, since last
week the internet speed is very slow and I am unable to use it. Even if it is working it is too slow.
I already filed my complaint to the customer service centre through your toll-free number. However
, no concrete actions have been taken to resolve the issue and all efforts from the end went in vain. At the time of the purchase, the company promised to provide state of art services which seems to be missing.
Therefore
, I am requesting you arrange for an engineer to visit my home and solve the issue as soon as possible, as all the efforts to resolve it remotely went in vain. I can be reached at my email to confirm my availability. My preferred time would be either before 12 pm. or after 6 pm.
I hope we can resolve this
promptly.
Yours faithfully,
KishanSubmitted by kishanpatel2550 on
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Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite