You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. In your letter: • Say when and how you ordered the cheque book • Ask how much longer you will have to wait • Ask the manager what action he will take over this matter

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Dear Sir or Madam, I am writing about the lousy service provided by your Bank's staff. My previous Cheque book was completed and I requested a new one online through internet banking services. It was February 20, 2023, when I ordered. It has been two weeks so far but there is no news about it. As per the term and conditions, it should reach within ten days. Kindly let me know if there are any issues which cause delay and provide me with the exact date of arrival. Kindly note that I have requested to deliver it by ARAMEX.

Finally

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, I would like to ask you about the next step you are going to take for

this

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problem.

Also

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, please take

this

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letter as a serious matter and solve the problem which could be useful for other customers. I hope you will take quick action and let me know when can I receive the chequebook. Yours faithfully, Mandeep Singh

mandeepsinghsony2022Wed Mar 08 2023

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3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

159 words

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