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Discuss the importance of customer service in maintaining customer satisfaction and loyalty. and give your own opinion.

#importance #customer #service #satisfaction #loyalty
There is growing sentiment today related to how to achieve success in the
customer
 service field and why it is so important in running a
business
. From my perspective, I believe
customer
 satisfaction is the most significant element that makes
business
companies
 can achieve goals and win in the competitive market.
To begin
 with,
customer
 satisfaction allows businesses to boost
business
 strategies and increase sales. Consumers tend to use
products
 and services from their favourite company, they will return in the future and always prioritize familiar choices over other competitors.
For example
, the famous milk brand in Vietnam,
Vinamilk
 was selected to buy the most for ten consecutive years. The reason why they can achieve success is that they can build trust for
customers
.
Vinamilk
 has a large number of loyal
customers
 and they always return to buy
products
 here. Based on an interview in 2021,
Vinamilk
's
customers
 have shared that they feel that
Vinamilk
 provides them with high-quality milk
products
 and has better
customer
 care than other competitors.
Secondly
, one of the biggest benefits of loyal
customers
 is that they can help the local company to attract more potential
customers
, from that,
companies
 will increase sales and can expand their market to other countries. Loyal
customers
 had good experiences with
products
 or services in the past and will give good reviews and recommendations to their friends and families. These recommendations can be seen as trusty than the company's marketing strategies, from that,
companies
 will get more
customers
 and increase sales. In conclusion, building the trust of
customers
 and maintaining their satisfaction is the one of major determinants of
business
 success.
Companies
 should focus more on both
products
 and
also
customer
 care.
Submitted by khanhlinh151123 on

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    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
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    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

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