You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say – What and when did you buy? – Why was it broken? – Suggest how the problem could be solved

Dear Sir, I am writing to bring to your notice an item that I purchased from your shop.I ordered a coffee

table

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which I liked very much and wanted to get my hands on it when I saw it in your store. The order was placed 2 weeks back with order no-5876432 and was expected to be delivered on the 26th of

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month.The

table

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which I ordered was white in colour and measured around 15cm*12cm. When the delivery arrived I was very excited to open it and place it in my living area.Unfortunately,to my notice when I unboxed the package I noticed that one of the legs of the

table

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is broken and the surface

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contained some scratches.I felt very disappointed.I believe the damage must have been caused during the shipping as you did not mention the item is fragile and did not instruct the delivery agent to handle it with care. As your policy states any items lost or damaged can be replaced or you can ask for a refund.I ,kindly request you to send someone and replace me with a new

table

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at the earliest.To avoid

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issues in future I suggest you ship

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delicate items with utmost care and label them to avoid damage. I hope you will consider my suggestions and replace me with a new item. Thanking you. Yours Sincerely, Nida.