You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem.
Dear Manager,
Myself, Dhinushika, working as a Credit Analyst at Amba Research for the past three years.
Moreover
, I have been maintaining a savings account with your bank for the past year and as I got my promotion four months back I applied for a credit card in February.
I received my credit card statement for the month of March and I noticed some expensive purchases
that have been listed in the statement. Kindly note, that these purchases
have been made in a showroom in Melbourne. Furthermore
, I have proof to show that I was in Sydney and did not make any of these purchases
.
In addition
, I would like to make a request to block my card temporarily. Also
, I would like to arrange a meeting with you and the respective executives who can help me fix this
issue. We can go through the proof documents that I have at my end and try to identify who has made these purchases
.
Looking forward to hearing from you.
Thanks and regards,
Dhinushika.Submitted by dhinushika_m on
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