You have returned from your vacation staying at a bed and breakfast. When you checked your bank account, you realised you have been charged twice for the deposit. Write a letter to the bed and breakfast host. In your letter: Thank the host for your stay Explain the double deposit charge situation Ask the host for a refund
Dear Sir or Madam,
I am writing to complain about the double charge for the deposit.
First of all, I would like to thank you for the high-quality service during my stay, which brightened up my holiday. The breakfast was delicious every morning and the room service was just perfect;
therefore
, I will definitely choose your hotel next time and recommend it to my friends and colleagues.
However
, there was an unpleasant issue related to the double deposit charge. I paid an advance through an online booking service with one credit card, but at check-in
I used another one. Unexpectedly, the deposit has been charged from both bank accounts.
Never have I been in a Add a comma
check-in,
such
situation, so I am not sure about further
steps. But I suppose it would be fair that you refund me. Could you make a refund on a card that I used during check-in?
Yours faithfully,
Aliia
UmergalinaCorrect your spelling
Alicia
Submitted by vaahmerov on
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task response
Ensure to clearly express the purpose of the letter, which is to request a refund for the double deposit charge.
coherence cohesion
The greeting and closing are appropriately formal and polite. Well done.
coherence cohesion
Maintain a consistent flow of ideas and ensure each paragraph focuses on a single idea to enhance coherence and cohesion.