Your recently visited a store and didn't like the customer service there. Write a complaint letter to the store manager and say -What was the issue there? -Why wasn't the staff helpful? -Suggest what can be done about it

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Dear Sir or Madam, I am writing
this
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letter to make a complaint about the customer service I
have
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received from your sale representative at your shoe store yesterday.
Last
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week I saw an advertisement for a sale that will occur during the next month,
Therefore
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I've arrived at the store, looking to purchase some new shoes.
However
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, when I arrived, it was so overpopulated with customers, and there were only two staff members, running and, trying to help everyone. When I tried to ask the manager for
a
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shoe size, He gave me a rude answer, and
nevertheless
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, decided to ignore me,
therefore
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I decided to leave
immediaetly
Correct your spelling
immediately
. Undoubtedly, the amount of staff could not handle
this
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situation, since there were just too many people inside, yelling, and pushing. But, I would expect a representative, to treat all people with respect, and answer
patientaly
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patiently
. It will be wise to consider some changes for next time. First and foremost, I would suggest hiring additional staff members for the purpose of improving the service
that is
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given to your clients,
this
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way more hands can help to respond to everyone's needs.
Moreover
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, you should make it clear that there is a certain way to communicate with people. Refreshing the importance of basic manners will be highly recommended. I hope that
after
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this
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letter, incidents like
this
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will never happen again
,
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and that you will give your full attention to
this
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matter. Yours Faithfully, Emma Stone.

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • customer service
  • rude behavior
  • long wait times
  • lack of knowledge
  • proper training
  • inattentive
  • staff shortage
  • peak hours
  • improvements
  • customer-friendly approach
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