You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter ●describe the problem with the equipment ●explain what happened when you phoned the shop ● say what you would like the manager to do.

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Dear Sir, I write to express my satisfaction with the blending

machine

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I purchase at your

store

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last

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month and how I was treated when I called the

store

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. My name is Rugi. When I bought the

machine

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, it worked properly for only a week, after that I could not use the other cups on the

machine

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except for the big one. It does not come on each time I try to use the juice cup or the crushing cup.

After

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this

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notice, I called the

store

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to lodge a complaint and the customer service representative opened a case file for me with the case ID 290718A. She said someone will be coming over to check and fix it. I am yet to see the technician nor have I been able to reach the

store

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. I would like to have a complete replacement of

this

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machine

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because it is still under warranty. Let me know when I can come for a replacement and all that I need to bring along for the replacement. I look forward to hearing from you. Yours Faithfully, Rugi John

omolefeyikemiFri May 26 2023

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3
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

184 words

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