You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item

#item #store #retailer #request #refund #arrangements

Dear Sir or Madam, I have recently purchased a Laptop from your online store

last

Monday.

However

, After receiving the product I noticed that the display of the Laptop is damaged at the right corner of the screen.

This

is something I did not expect from you as you are a reliable retailer. I am really disappointed that when I informed

Correct pronoun usage

apply

show examples

Change preposition

apply

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customer service, Their response was not satisfactory. In the meantime, They said that they can't do anything in

this

regard as I may have damaged the product. I am requesting a full refund for

this

item as I cannot use it for my daily purpose.

In addition

, I hope you will make

necessary

Correct article usage

the necessary

show examples

arrangements to take the damaged product from my end as well. I hope I won't have to deliver the Laptop to you on my own. Looking forward to hearing from you. Best Regards, Adam

Submitted by nhassan003 on Tue Jun 06 2023

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4Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
3Grammar mistakes
 

7 paragraphs

150 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

I am writing to express my disappointment
I regret to inform you that
I am dissatisfied with the item I received
The item arrived damaged
The product is in unsatisfactory condition
I expected better quality
I would like to request a refund
I kindly ask for your assistance in resolving this matter
I would appreciate it if you could provide instructions
I suggest arranging a pick-up service
I expect a prompt response and resolution
I hope for a satisfactory outcome

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You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item

In some countries young people are encouraged to work or travel for a year between finishing high school and starting a university studies. Discuss the advantages and disadvantages for young people who decide to do this.

Nowadays, students sleep less than they used to in the past. What do you think is the reason behind this? What are the effects on individuals?

Today our communications, medicine and transport systems all depend on computer technology. Our reliance on computer technology in these fields has created a dangerous situation. To what extent do you agree or disagree with this statement?

Some university students want to learn about other subjects in addition to their main subjects. Other believe it is more important to give all their time and attention to studying for a qualification. Discuss both these views and give your own opinion

People living in the 21st century have a better life quality than people who lived in previous times. to what extent do you agree or disagree?