You bought a piece of furniture from a store in another town recently. There is a problem with the item you purchased. Write a letter to the store manager. In your letter explain the details of your purchase describe the problem that you have with it suggest what can be done about it

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Dear Sir or Madam, I am writing
this
letter in order to complain about a piece of furniture that I purchased from your store. Let me explain to you below in detail. I am actually a resident of Mumbai city. I purchased a dining set from your store, which is in Lonavla, as it was being offered at a great price. I bought
this
item
last
Sunday, and it was delivered to me two days ago. Unfortunately, when I was having a housewarming party yesterday with my close friends, I realised that the two legs of the table are shaking significantly. It is because of
this
reason that I am unable to keep any heavy items on it as it might completely break down. I am aware that you do not have an outlet in the town where I live, so I would recommend you send someone from your shop to fix
this
as soon as possible. Let me know if you need any other details. Yours faithfully, Kathleen Morgan
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Topic Vocabulary:
  • impeccable
  • blemish
  • defective
  • warranty
  • craftsmanship
  • discrepancy
  • assembly
  • rectify
  • address the issue
  • customer satisfaction
  • return policy
  • imperfection
  • sturdy
  • refund
  • replacement
  • workmanship
  • durability
  • manufacturing defect
  • courier
  • logistics
  • rebate
  • customer service
  • resolve
  • after-sales support
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