You bought a piece of furniture from a store in another town recently. There is a problem with the item you purchased. Write a letter to the store manager. In your letter explain the details of your purchase describe the problem that you have with it suggest what can be done about it

Dear Sir or Madam, I am writing
this
letter in order to complain about a piece of furniture that I purchased from your store. Let me explain to you below in detail. I am actually a resident of Mumbai city. I purchased a dining set from your store, which is in Lonavla, as it was being offered at a great price. I bought
this
item
last
Sunday, and it was delivered to me two days ago. Unfortunately, when I was having a housewarming party yesterday with my close friends, I realised that the two legs of the table are shaking significantly. It is because of
this
reason that I am unable to keep any heavy items on it as it might completely break down. I am aware that you do not have an outlet in the town where I live, so I would recommend you send someone from your shop to fix
this
as soon as possible. Let me know if you need any other details. Yours faithfully, Kathleen Morgan
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Topic Vocabulary:
  • impeccable
  • blemish
  • defective
  • warranty
  • craftsmanship
  • discrepancy
  • assembly
  • rectify
  • address the issue
  • customer satisfaction
  • return policy
  • imperfection
  • sturdy
  • refund
  • replacement
  • workmanship
  • durability
  • manufacturing defect
  • courier
  • logistics
  • rebate
  • customer service
  • resolve
  • after-sales support
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