IELTS Writing Correction Service /
Writing Samples /
Band 8

You ordered an item from an online store and it has arrived damaged Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item

#item #store #retailer #request #refund #arrangements
Dear Sir or Madam, I recently ordered an air fryer ,unfortunately when opened it, I discovered that the handle of its cap is broken.l was very disappointed to see
this
 because I had a plan for preparing food at the weekend. I assume it happened
due to
 the cheap packaging of the product because it is not bubble wrapped
as well as
 the box used was not hard enough.l am not satisfied with your service so please provide a refund. l request to arrange the return of the broken product . the product number is 20980088 and it was delivered on 18/06/2023.if you want to arrange pickup of the parcel from home please contact me at my email address. Please do it as soon as possible. Best regards, jagdeep Singh,
Submitted by me1090905 on

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Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • I am writing to express my disappointment
  • I regret to inform you that
  • I am dissatisfied with the item I received
  • The item arrived damaged
  • The product is in unsatisfactory condition
  • I expected better quality
  • I would like to request a refund
  • I kindly ask for your assistance in resolving this matter
  • I would appreciate it if you could provide instructions
  • I suggest arranging a pick-up service
  • I expect a prompt response and resolution
  • I hope for a satisfactory outcome
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