You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: · describe the item you lost · explain why you weren't happy with the customer service · say what action you would like the company to take.

Dear Sir I am writing
this
letter regarding a matter which concerns me significantly.Recently, I travelled on a bus registered with your company and ,
however
Add a comma
,however
show examples
I lost my shoulder
bag
.It is a brown leather
bag
with 2 vertical stripes on the front.
Lastly
,it is in pretty decent condition. I decided to take assistance from your customer service,
conversely
,they were derelict.Later they not only stopped responding to my calls but
also
were uncooperative.
Nevertheless
,they said it was my fault in the first place. I request you to look into
this
problem as that
bag
is a crucial asset for me.It has pivotal documents regarding my educational background.
Moreover
,kindly take imperative steps to improve your services so that
this
can be avoided in future.I look forward to hearing from you about my
bag
. Thank you in anticipation Your's Faithfully Ahmad Hassan Nadeem
Submitted by kaswaahmed20 on

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Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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