You recently missed a flight. You think this was the fault of the airlines. Write a letter to the airlines. In your letter - Explain why you believe the airlines was at fault - Describe the impact of this had on your journey - Say what you want the airlines to do. Write at least 150 words You do NOT need to write any addresses. Begin you letter as follows: Dear Sir or Madam,

Dear Sir or Madam, Allow me to introduce myself, my name is William and I am one of your airline's customers. I am writing

this

letter to express my dissatisfaction with your travel services.

Firstly

, I bought a

flight

from Jakarta to Bangkok that will depart today at 3 PM .

Secondly

, I had been already at the airport for check-in 3 hours before the departure.

However

, at your customer service booth, I was informed that the

flight

was cancelled and rescheduled for tomorrow at 3 PM. During the conversation, I checked all of my emails and do not have any information about the rescheduling. Because of

this

issue, all of my business plans in Bangkok were ruined.

Furthermore

,

this

trip is of utmost importance and greatly impacted us. Despite being informed, your

flight

made changes near the departure time. I kindly appreciate your assistance in resolving

this

issue by helping me get another

flight

with the same schedule. I would genuinely appreciate your prompt attention to

this

matter. Yours sincerely, William