You accidentally left an important item while checking out of a hotel. Please write a letter to the hotel manager and ask him/her to send the item back to you. In your letter provide the details of your stay; describe the item you left behind; tell the hotel manager how to return it to you.

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Dear Sir/Madam, I hope
this
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letter finds you well. I recently had the pleasure of staying at your hotel during my business trip
in
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to
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Tokyo, and I am writing regarding a personal item that I accidentally left behind
while
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checking out. The name that I used upon reservation was Changyue Zhou, and I stayed in room No. 2905 between the 9th and the 12th of February. Upon arriving at my home, I realized that my laptop was missing and the
last
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time I used it was during my stay in your hotel.  The item is a silver Apple MacBook contained in a black laptop sleeve. It is of significant importance for me as it contains numerous personal information and work-related documents.
Therefore
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, I would like to request your kind assistance in locating
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item and returning it to the address attached to
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email. I would like to cover any shipping costs incurred. I have attached a photo of the laptop to
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email for your reference, and I would highly appreciate it if you could help with
this
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issue at your earliest convenience. Should you need any
further
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information or clarification, please do not hesitate to contact me via
this
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email address. Thank you for your attention and kind assistance in advance. Yours sincerely, Changyue Zhou
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task achievement
Use a more accurate heading to address your recipient, such as "Hotel Manager" or "Customer Service," to ensure your letter is directed to the appropriate department or individual immediately.
coherence cohesion
Ensure the greeting matches with the letter's formality. Using "Dear Hotel Manager" or a similar specific title could tailor your greeting more properly to the context.
coherence cohesion
To improve cohesion, consider including a brief sign-off message before your name at the end, such as "Warm regards" or "Sincerely," to maintain the professional tone of the letter.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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