You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter

#tv #week #home #work #customer #service #report #help #company

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Dear Sir or Madam, I hope

this

Linking Words

letter finds you well. I am writing

this

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letter to express my dissatisfaction regarding the TV that I bought

last

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week. My name is Jun and live in Santonio St, I am one of your regular

customer

Change to a plural noun

customers

show examples

Moreover

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, I have been using your products for 10 years. Allow me to explain about the issues.

Firstly

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, there

Wrong verb form

was

show examples

a glitch on the screen when I turned it on.

Additionally

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, The TV cannot connect to the internet and after

use

Change the verb form

using

show examples

it for long hours, it often turns black screen. As for the matters, I have contacted your customer service and explained about the problems. Unfortunately, I have yet

received

Change the verb form

to receive

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further

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response. I kindly hope you can resolve

this

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problem promptly, I would like to file an insurance claim for my item. If I understand correctly, with

Correct article usage

apply

show examples

valid card insurance, the company should replace my TV within 30 days if any problem arises.

In addition

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, I made the payment using my credit card and I have retained the receipt as proof of purchase from your store. I am looking forward to your reply soon. Yours Sincerely, Jun

Submitted by wilztan6700 on Sun Jul 30 2023

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coherence cohesion

Organize your ideas more coherently to ensure a clear and understandable structure.

coherence cohesion

The greeting and closing are appropriate, but ensure consistency in formal language throughout the letter.

coherence cohesion

Each paragraph should focus on a single idea, and information should be presented in a more organized manner.

task achievement

Focus on providing a more complete response to the task prompt, addressing all the key points effectively.

task achievement

Maintain a consistently formal and respectful writing tone throughout the letter to the company.

7
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
5
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

192 words

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You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter

Some people think that formal education should start for children as early as possible. While others think that it should not start until seven years of age, discuss both views and give your opinion.

The two pictures show the transformation of a city. Summarize the information in 150 words.

Topic: Some people think it is more important to spend money on roads and motorways than public transport systems such as railways and trams. To what extent do you agree or disagree?

Some children spend hours every day on their smartphones. Why is this the case? Do you think this a positive or negative development?

In some countries, people are increasingly becoming vegetarians. Do the advantages outweigh it’s disadvantages?