IELTS Writing Correction Service /
Writing Samples /
Band 5

You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter

#tv #week #home #work #customer #service #report #help #company
Dear Sir or Madam, I hope
this
 letter finds you well. I am writing
this
 letter to express my dissatisfaction regarding the TV that I bought
last
 week. My name is Jun and live in Santonio St, I am one of your regular
customer
Change to a plural noun
customers
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.
Moreover
, I have been using your products for 10 years. Allow me to explain about the issues.
Firstly
, there
is
Wrong verb form
was
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 a glitch on the screen when I turned it on.
Additionally
, The TV cannot connect to the internet and after
use
Change the verb form
using
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 it for long hours, it often turns black screen. As for the matters, I have contacted your customer service and explained about the problems. Unfortunately, I have yet
received
Change the verb form
to receive
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further
 response. I kindly hope you can resolve
this
 problem promptly, I would like to file an insurance claim for my item. If I understand correctly, with
a
Correct article usage
apply
show examples
valid card insurance, the company should replace my TV within 30 days if any problem arises.
In addition
, I made the payment using my credit card and I have retained the receipt as proof of purchase from your store. I am looking forward to your reply soon. Yours Sincerely, Jun
Submitted by wilztan6700 on

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coherence cohesion
Organize your ideas more coherently to ensure a clear and understandable structure.
coherence cohesion
The greeting and closing are appropriate, but ensure consistency in formal language throughout the letter.
coherence cohesion
Each paragraph should focus on a single idea, and information should be presented in a more organized manner.
task achievement
Focus on providing a more complete response to the task prompt, addressing all the key points effectively.
task achievement
Maintain a consistently formal and respectful writing tone throughout the letter to the company.
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