You should spend about 20 minutes on this task. You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. – I am on vacation • Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen
Dear Sir,
I am Kyle Joshi. I had a bank account in your branch since 2008.
However
, I am writing this
letter because I have an issue with my credit card
statement for July 2023.
To commence with, I went on vacation for a month in July to the United Arab Emirates. Thus
, I was not using my Canadian card
in order to avoid international exchange rates but when I got my credit card
statement I was astonished. I had a few transactions from that period which I have not used such
as the purchase of jewellery from the online site amazon.com. It might be fraudulent activity either my card
is hacked or misused by an unauthorized user.
Furthermore
, I would like you to check with the fraud department. After investigation, please issue me a new card
as well as
a statement which omits misleading entries.
Hopefully, you will consider my problem. Looking forward to hearing from you soon.
Yours sincerely,
Kyle JoshiSubmitted by kb781920 on
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