You bought a piece of furniture from a store in another town recently. There is a problem with the item you bought. Write a letter to the store manager. In your letter – Provide the details of your purchase – Describe the problem that you have with it – Suggest what can be done about it.

Dear Sir or Madam, I am writing

this

letter to make a complaint about the quality of an automatic lifting

desk

which I bought in your store

last

Sunday. For your

further

investigation, I would like to give you detailed information about the

desk

which I bought. The product number is 1233562. The desktop is

in

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apply

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brown and the legs of it are grey. It is a fully automated lifting

desk

with a Led control panel. To be frank with you, the functionalities of

desk

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the desk

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fulfill my needs when I work from home as the height of the

desk

can be adjusted

according to

my body condition. After my husband equipped the

desk

, we found that the control panel can only lift the

desk

up, and it cannot lower the height. As I mentioned earlier, I like the design of the

desk

and I will keep it. Unfortunately, I live in Dalian city

where

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which

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is 100 kilometres from your store, and we are not able to travel back to exchange a new

desk

. It would be ideal

that

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if

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the

desk

manufacturer can deliver a new

desk

to my place and take the old one away. I hope you can reply to my email as soon as possible and suggest a reasonable solution to

this

problem. Yours faithfully. Jade Shao