You have bought a new mobile phone and in a few days after purchase it has stopped working. You spoken to the company representative a week ago but the phone has still not been repaired. Write a letter to the company. In your letter -introduce yourself -explain the situation -say what action you would like to company to take

Dear Mr.Alfred, I am Roy. I purchased

iPhone

Correct article usage

an iPhone

show examples

13 on 1st August 2023 holding invoice # IPN13P0013 from your store located at Abids.Unfortunately, the mobile has stopped working after a week from the purchase date .

Additionally

, I have made my complaint with your staff members.

To begin

with, I was on a conference call with my team the mobile suddenly turned off. A few minutes later I tried restarting the cell phone again.

This

issue kept on re-occurring a couple of times until the device had completely stopped working.

However

, I did express my

greivance

Correct your spelling

gratitude

to Mr.Rahul, from the customer support team and was

also

issued a complaint # 42681. Despite being promised to get a replacement the next day, I was ghosted. I am highly unsatisfied with the product and the customer service from an esteemed store in the city. I would like a replacement for my phone at the earliest as I am facing many problems in my day-to-day life without a mobile phone. Thank you, Yours sincerely, Roy