You recently had your computer fixed at the local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter, describe the situation, explain why you are dissatisfied say what you want the manager to do.

Dear Sir or Madam, I am one of your loyal customers and I always prefer to get the repair done of my computers or laptops from your workshop.
However
,
this
time I am writing
this
to complain about the bad customer
service
which I received on a previous visit on August 10th. I hope you will take action and give me a solution regarding it
after
this
letter. A few
days
ago my
computer
showed the error 32B whenever I started it. I did not give any intention in the starting
days
but after a week the problem frequently increased and it got restarted automatically. I took my
computer
to your store on 5th August and your customer care promised to fix the issue in two-three
days
. As my work completely relies on the Internet I came to your shop after 3
days
but still, my
computer
is not fixed and customer
service
asking me for one more week as they told me they had not checked my
computer
yet. I have no option I gave them the time they need. After that when I brought my
computer
home, found the issue was still there and they charged me a $150 bill.
This
is a very disappointing experience I have had with your
service
and I would ask you to take action in the
service
department and solve my problem by sending someone home or giving me a new
computer
until the issue gets fixed. I am looking forward to hearing from you. Yours faithfully, Nikhil Kumar.
Submitted by nknikhil2497 on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • repair
  • technician
  • malfunctioning
  • reevaluation
  • refund
  • unsatisfactory service
  • frequently crashing
  • performance improvement
  • charged for new parts
  • initially promised
  • lengthy repair time
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