You recently had your computer fixed at the local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter, describe the situation, explain why you are dissatisfied say what you want the manager to do.

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Dear Sir or Madam, I am one of your loyal customers and I always prefer to get the repair done of my computers or laptops from your workshop.
However
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,
this
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time I am writing
this
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to complain about the bad customer
service
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which I received on a previous visit on August 10th. I hope you will take action and give me a solution regarding it
after
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this
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letter. A few
days
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ago my
computer
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showed the error 32B whenever I started it. I did not give any intention in the starting
days
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but after a week the problem frequently increased and it got restarted automatically. I took my
computer
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to your store on 5th August and your customer care promised to fix the issue in two-three
days
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. As my work completely relies on the Internet I came to your shop after 3
days
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but still, my
computer
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is not fixed and customer
service
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asking me for one more week as they told me they had not checked my
computer
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yet. I have no option I gave them the time they need. After that when I brought my
computer
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home, found the issue was still there and they charged me a $150 bill.
This
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is a very disappointing experience I have had with your
service
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and I would ask you to take action in the
service
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department and solve my problem by sending someone home or giving me a new
computer
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until the issue gets fixed. I am looking forward to hearing from you. Yours faithfully, Nikhil Kumar.
Submitted by nknikhil2497 on

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Use a variety of complex and simple sentences

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‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • repair
  • technician
  • malfunctioning
  • reevaluation
  • refund
  • unsatisfactory service
  • frequently crashing
  • performance improvement
  • charged for new parts
  • initially promised
  • lengthy repair time
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