You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution. State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.

Dear Sir or Madam, I am writing

this

letter with regard to your restaurant service on

last

Monday during my visit for a family dinner. I am extremely dissatisfied with the food service and the gesture of your staff members. For starters, most of the dishes

in

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on

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the menu card were not available.

Secondly

, My mother is lactose intolerant which we had specifically informed the waiter

while

ordering, but we

could

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were

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able to find cheese

the

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in the

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salad she ordered.

Furthermore

, I

have

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apply

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made

reservation

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a reservation

the reservation

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for 6 people early

this

morning. But

while

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when

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I arrived at the restaurant I

have been

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was

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accommodated with a table only after 30 minutes of wait.

Also

, the

staffs

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staff

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are very rude and slow

while

bringing the food we need to remind them at least 4-5 times of what we ordered. I would really appreciate your immediate intervention in

this

regard. I have never

experience

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experienced

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this

much bad experience, to say the least. Kindly

requesting

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request

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you to appoint a staff with

more

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a more

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hospitable nature and a customized food menu for allergic customers. Looking for your prompt action on

this

matter Yours faithfully, Jack