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Writing Samples /
Band 4

You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item

#item #store #retailer #request #refund #arrangements
Dear Sir or
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Madam
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madam
Capitalize word
Madam
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, I recently purchased a TIMO blender from your online store and was disappointed to find that the glass parts of the device had been broken during shipping. There was not much
Change preposition
of the
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the
Correct article usage
a
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 good seal in the box, which surprised me because I would have expected the shipment to be better
pack
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packed
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 in order to prevent my item. The blend was proposed to be a present for my parent that has now
past
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passed
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. So, I would like you to make
arrangment
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arrangement
arrangements
 for its return and to complete a full refund as soon as possible. The order number ID was P12345, and it was delivered on June 25 2023. You can kindly get in touch with me at
this
 email address to plan a time for a courier to pick up the package.
however
, it must be done before I move to Bangkok in the next three weeks. I look forward to hearing from you soon. Sincerely yours,
Krittipong
Correct your spelling
Knitting
 W.
Submitted by sombat.klang on

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Topic Vocabulary:
  • I am writing to express my disappointment
  • I regret to inform you that
  • I am dissatisfied with the item I received
  • The item arrived damaged
  • The product is in unsatisfactory condition
  • I expected better quality
  • I would like to request a refund
  • I kindly ask for your assistance in resolving this matter
  • I would appreciate it if you could provide instructions
  • I suggest arranging a pick-up service
  • I expect a prompt response and resolution
  • I hope for a satisfactory outcome
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