You ordered an item from an online store and it has arrived damaged Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item

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Dear Sir and Madam, I am writing to inform you about the order that I placed from your online store

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week and I purchased a Kingtor blender. After a long wait of three weeks, the package just arrived today and was disappointed to discover that the glass parts of the device had been broken during transit. I would have expected the package to be wrapped more effectively in order to avoid incidents

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, but there was almost no padding material in the box. I would like to arrange for the return of the item and a full refund as soon as possible. Since

Remove the comma

apply

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the blender was intended to be a present for an occasion that has already passed. The order number ID was KX33333, and it was delivered on October 26 2023. if you need to book a time for

courier

Correct article usage

a courier

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to collect the parcel, you can contact me at

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email address. By the way, it must be within the next two weeks as I will be moving to Thailand. I look forward to hearing from you soon. Best Regards, Susan Gogo

sombat.klangWed Oct 25 2023

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task response

Provide specific examples of the inconvenience caused by receiving a damaged item to further support the complaint

coherence and cohesion

Consider using transition words and phrases to improve the flow between ideas and paragraphs

lexical resource

Expand the range of vocabulary and use more varied expressions to enhance the overall quality of the language

grammatical range

Ensure the correct use of verb tenses and sentence structures to enhance grammatical accuracy

3
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

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Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

186 words

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Topic Vocabulary:

I am writing to express my disappointment
I regret to inform you that
I am dissatisfied with the item I received
The item arrived damaged
The product is in unsatisfactory condition
I expected better quality
I would like to request a refund
I kindly ask for your assistance in resolving this matter
I would appreciate it if you could provide instructions
I suggest arranging a pick-up service
I expect a prompt response and resolution
I hope for a satisfactory outcome

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You ordered an item from an online store and it has arrived damaged Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item

In some countries, more people are choosing to live alone nowadays than in the past. Do you think this is a positive or negative development?

Many families move to different countries. Some people think children can benefits from this, while other consider it is hard for children if families move to a foreign country. Discuss both views and give your opinion.

Some children spend hours every day on their smartphones.Why is this case?Do you think this is a positive or negative development?

Rising university fees and scarce employment prospects for graduates have led some people to say that universities should not teach arts subjects, like philosophy and history, and only offer practical degree courses that maximise chances of employment. To what extent do you agree or disagree?

You have paid for a cricket course at a Sports Club, but due to a medical reason cannot complete the entire course. Write a letter to the course director. In your letter, explain your interest in the course describe your problems find out if a refund is possible