IELTS Writing Correction Service /
Writing Samples /
Band 7

You ordered an item from an online store and it has arrived damaged Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item

#item #store #retailer #request #refund #arrangements
Dear Sir and Madam, I am writing to inform you about the order that I placed from your online store
last
 week and I purchased a Kingtor blender. After a long wait of three weeks, the package just arrived today and was disappointed to discover that the glass parts of the device had been broken during transit. I would have expected the package to be wrapped more effectively in order to avoid incidents
such
 as
this
, but there was almost no padding material in the box. I would like to arrange for the return of the item and a full refund as soon as possible. Since
,
Remove the comma
apply
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 the blender was intended to be a present for an occasion that has already passed. The order number ID was KX33333, and it was delivered on October 26 2023. if you need to book a time for
courier
Correct article usage
a courier
show examples
 to collect the parcel, you can contact me at
this
 email address. By the way, it must be within the next two weeks as I will be moving to Thailand. I look forward to hearing from you soon. Best Regards, Susan Gogo
Submitted by sombat.klang on

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task response
Provide specific examples of the inconvenience caused by receiving a damaged item to further support the complaint
coherence and cohesion
Consider using transition words and phrases to improve the flow between ideas and paragraphs
lexical resource
Expand the range of vocabulary and use more varied expressions to enhance the overall quality of the language
grammatical range
Ensure the correct use of verb tenses and sentence structures to enhance grammatical accuracy
Topic Vocabulary:
  • I am writing to express my disappointment
  • I regret to inform you that
  • I am dissatisfied with the item I received
  • The item arrived damaged
  • The product is in unsatisfactory condition
  • I expected better quality
  • I would like to request a refund
  • I kindly ask for your assistance in resolving this matter
  • I would appreciate it if you could provide instructions
  • I suggest arranging a pick-up service
  • I expect a prompt response and resolution
  • I hope for a satisfactory outcome
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