Write a letter to the manager complaining about the bad service. Say when and how you ordered the chequebook. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

Dear Sir or Madam,
Although
I have been a satisfied customer for several years,
but
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apply
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I'm writing regarding a problem with the
checkbook
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chequebook
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I
have
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apply
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ordered recently. I have been disappointed with your customer service since not only doesn't it function well but the clients' complaints seem to go unnoticed, as I asked for a
checkbook
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chequebook
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two months ago from your bank's online services and haven't received one yet.
Therefore
, I request to set a time and explain the average duration of getting a
checkbook
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chequebook
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, as I'm unaware of how much longer I should wait. I
also
ask you to confirm to me in writing that
this
has been actioned and what possible solution will be considered about
this
situation. Thank you for your attention to
this
critical matter. I look forward to receiving your confirmation that all is in order. Kind regards, Taniya Ansari
Submitted by TUTOO on

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task response
Ensure to provide specific details of the problem with the checkbook order and the impact it has had on you.
coherence and cohesion
Use transition words and phrases to improve the flow of ideas between sentences and paragraphs.
lexical resource
Increase the range of vocabulary to express ideas in a more varied and precise manner.
grammatical range
Pay attention to sentence structure, use of tenses, and article usage to enhance grammatical accuracy.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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