You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

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Dear Sara, I am just writing
this
Linking Words
letter to you if you are interested in buying my laptop. because I want to sell it.As you know it has not taken too much time that I bought it . Yet unfortunately I have to sell it because I am enrolled in a new course at Stanford University which has too many high expenses .
This
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is a Mac laptop of
New
Correct article usage
the New
show examples
Face series, a high_teq one with black coloured but I put a red cover on it and you should be sure about its perfect appearance:
although
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,if you want to know more about
this
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gadget, I can send its written information on its booklet as soon as I can. Think about it and call me on Friday afternoon if you like to come and see it ;
however
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,I guess it is a handy and useful tool for your study
researches
Fix the agreement mistake
research
show examples
. By
theway
Correct your spelling
the way
, we can enjoy our afternoon
with
Change preposition
by
show examples
drinking tea or coffee together. your friend, Marry.
Submitted by sajad.bazdar.2012 on

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task achievement
The letter does not address the task requirements appropriately. It should communicate dissatisfaction to a company regarding a defective laptop and request action, instead of offering the laptop for sale to a friend.
task achievement
Maintain a professional tone suitable for correspondence with a company. The tone in this letter is casual and more fitting for an informal conversation.
coherence cohesion
Ensure that the letter has a clear structure with an appropriate opening and closing. While the greeting and sign-off are suitable, the body of the letter lacks a coherent flow and does not follow the provided instructions.
coherence cohesion
Include distinct paragraphs for each point mentioned in the task: introduction, explanation of the situation, and the desired action from the company. This letter mixes different ideas in the paragraphs.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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Topic Vocabulary:
  • flaw
  • purchase date
  • troubleshooting steps
  • affecting
  • repair
  • replacement
  • refund
  • contact information
  • follow-up
  • model
  • issue
  • malfunction
  • defective
  • customer service
  • warranty
  • inconvenience
  • resolution
  • immediate action
  • sincerely
  • regards
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