Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Dear Sir/Madam, I am writing a letter to regarding the malfunctioning the washing machine, Which
is
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was
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purchased recently and it is under warranty. I want my refund or arrange to exchange the damaged item.
This
washing machine has new features and
fully
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is fully
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equipped
as
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with
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per
latest
Correct article usage
the latest
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technology but unfortunately,
while
washing the clothes and we start, some sound is coming which
frequenly
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frequently
frequent
bases, it seems whether
,
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apply
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any part is damaged or
other issue
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another issue
other issues
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may occur.
Due to
this
issue, I would like to request you, please refund my whole money as I am unable to use
this
machine and as per the
complan's
Correct your spelling
company's
policy, within a year of purchasing if any issue is there, the whole amount will be refundable,
this
is under warranty of 1 year and please do the needful. I would like to highlight that, kindly send one of your experts or technician
at
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to
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my place to check and after evaluating the malfunction of
specific
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a specific
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part, please go ahead for some arrangements to return the damaged part, Please find the original copy of
bills
Correct article usage
the bills
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and few of the pictures of the product for your reference. Thank you. I will look forward to your positive reply.
Submitted by preetiaug25 on

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coherence cohesion
Ensure each paragraph presents a clear main idea and supports that idea with relevant detail.
coherence cohesion
Use clear, logical sequencing in your paragraphs to strengthen the cohesion and development of ideas.
coherence cohesion
Include a proper greeting at the beginning and an appropriate closing phrase at the end of the letter.
task achievement
Address all parts of the task more effectively by clearly explaining the problem, requesting a refund, and making return arrangements.
task achievement
Maintain a consistent and suitable tone for formal letter writing throughout.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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Topic Vocabulary:
  • disappointed
  • product quality
  • malfunction
  • defective
  • warranty
  • receipt
  • customer service
  • return policy
  • refund
  • exchange
  • inconvenience
  • consumer rights
  • acknowledgment
  • courier
  • postage
  • compensation
  • defective
  • resolution
  • turnaround time
  • escalation
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