The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant. You should write at least 150 words.
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The given pie charts illustrate the result of visitor
safisfaction
regarding the Parkway Hotel's Correct your spelling
satisfaction
customer
service
performance through a questionnaire that being
asked to Wrong verb form
was
a 100-different
Correct your spelling
100 different
people
in 2005 and 2010. Overall
, people
that
rated Correct pronoun usage
who
the
Correct article usage
apply
customer
service
was
above average satisfactory level Correct your spelling
as
was
dominating in a five-year period.
In the beginning, the Unnecessary verb
apply
people
that felt medium satisfy
with the Wrong verb form
satisfied
customer
service
was dominating the proportion with almost a
half. Meanwhile, Correct article usage
apply
the
poor Correct article usage
apply
service
placed the second highest portion of the answer which accounted for one fifth
. Add a hyphen
one-fifth
Similarly
, the result
of good and very poor were about 15% Fix the agreement mistake
results
whereas
the excellent rate
of the
Correct article usage
apply
customer
service
was insignificant.
In 2010, the hotel successfully increased the customer
service
's performance by having a good result nearly two third
of the proportion. Correct your spelling
two-thirds
People
who rated the customer
service
was
excellent Correct your spelling
as
were
Unnecessary verb
apply
also
increase
exponentially by 23% during the period. Wrong verb form
increased
An
average satisfaction Correct article usage
The
rate
that was received from the responden
accounted for 17% Correct your spelling
respondents
respondent
whereas
the poor rate
was only 12% in proportion. Moreover
, number
of Change the article
a number
the number
peoples
who Fix the agreement mistake
people
rate
the Wrong verb form
rated
customer
service
was
very poor was very minor.Correct your spelling
as
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Linking words: Don't use the same linking words: "whereas".
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Vocabulary: Replace the words customer, service, people, rate with synonyms.
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Vocabulary: The word "proportion" was used 3 times.
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Vocabulary: The word "increased" was used 2 times.
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