You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter. You should write at least 150 words. You do NOT need to write your own address. Begin your letter as follows:
Dear Mr. Franklin,
I hope
this
email finds you in good health. I am writing this
letter to express my concerns about the bad services that I have received from your prominent bank regarding a new chequebook
.
First of all, I have been taking banking services from your bank since 2022. However
, I have ordered for issuing a new chequebook
on the 15th of May 2024 through your customer service section as there are no more pages available to be used in the existing chequebook
. But it is a matter
of fact that still, I did
not Wrong verb form
still have
receive
the new Wrong verb form
received
chequebook
although
one month has already gone after
applying for the new Rephrase
by after
chequebook
. Please let me know how many days, I will have to wait to get this
book as I need the new chequebook
immediately to make some important business transactions.
Since this
type of poor customer service is not matched with your bank's goodwill, you are highly requested to investigate this
matter
and let me know what kind of action has been taken against the involved persons in connection with this
matter
.
I look forward to hearing from you regarding this
matter
.
Yours faithfully,
RobertSubmitted by faisalmahamood on
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Tone of Writing
Ensure you use a consistent and appropriate format for the type of letter you are writing. In this case, you should use a formal tone throughout the letter.
Closing Salutation
Always remember to use a formal sign-off for formal letters, such as 'Sincerely' or 'Yours sincerely' instead of 'Yours faithfully,' which is typically used when the name is not known.
Language Use
When writing formal complaint letters, it is more appropriate to avoid casual language and maintain a professional tone.
Paragraph Structure
Try to organize the content into clear paragraphs, each serving a different purpose – e.g., introduce the problem in the first paragraph, explain details in the second, and describe the desired resolution in the final paragraph.
Linking Words
To improve coherence, use a range of linking words and phrases to connect ideas smoothly.