IELTS Writing Correction Service
Writing Samples
Band 7

You recently bought some train tickets for a journey a week in advance. When you want to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter * Describe the problem you had with the tickets * Say why you were unhappy with the staff * Suggest what action the train company should take

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Dear Sir or Madam, I hope
this
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 letter finds you in good health. I am writing
this
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 letter to express my dissastification of your
staff
Use synonyms
 service quality when I need assistance.
Last
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 week, I booked three online tickets for a work trip and today was my departure date. Unfortunately, when I was in the station, the
staff
Use synonyms
 told me I was not able to use the tickets but they did not give me explanations why
this
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 happened. I evidenced them the confirmation payment in my E-mail as a substantiation. I asked the
staff
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 for help so I could go because it was an important event to attend for my job but the
staff
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 did not help me at all,
instead
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, they asked me to buy another ticket from the locket. I was so disappointed because
this
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 is not my first time to use your train service.
According to
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 me, as a large
company
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, I would appreciate it if the
company
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 responsible for
this
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 issue. I suggest the
company
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 needs to investigate the website.
Moreover
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, I kindly request the
company
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 authorize me to indemnify my tickets accordance of quantity I bought before. Yours faithfully, Dona

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coherence cohesion
Ensure each paragraph has a clear main idea and sticks to it throughout. The paragraphs in your letter blur between describing the problem and suggesting actions, making it difficult for the reader to follow each point clearly.
coherence cohesion
Use a more varied and advanced range of cohesive devices and transition words to link your ideas more naturally and improve the flow of your writing. This can make your argumentation seem more sophisticated.
task achievement
Provide more detailed explanations and examples to fully address each bullet point in the task. The part about suggesting actions the company should take was mentioned but could include more specific and actionable requests to enhance your task response.
task achievement
Pay attention to maintaining a formal tone throughout your letter. Avoid contractions and informal phrases to ensure consistent formality, enhancing your overall task response score.
Topic Vocabulary:
  • disappointed
  • inconvenience
  • frustrated
  • incompetent
  • unhelpful
  • inconsiderate
  • ruined
  • compensation
  • refund
  • apology
  • reimbursement
  • improvement
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