You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item

#item #store #retailer #request #refund #arrangements

Dear

Capitalize word

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madam

Capitalize word

Madam

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, I am writing

this

letter to inform you about the damaged parcel I received. I ordered on black Apple watch latest edition using your online store website. But, when I opened the box I received the glass of the watch

had

Correct pronoun usage

that had

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scratches on it even though the box was open. I bought

this

watch to give a gift to my friend whose birthday is coming next week. He is my really close friend. Now, It's only two days left to his birthday. I am extremely unsatisfied with your service. I did not expect

this

as I have bought many items from your store before.

However

, It does not seem possible to me that there could be a chance of replacement.

Hence

, I want you to please provide a complete refund of my order.

Moreover

, can you please provide me with the details about how can I return the damaged watch? I will drop the package at the designated post too if you want

Change the punctuation

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Yours faithfully Saybnazarov Asilbek

Submitted by soglomovsarvar on Sun Feb 25 2024

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task achievement

For task achievement, ensure to fully address all parts of the prompt. Although your letter mentions the main points, further details could heighten the effectiveness of your complaint and requests. Describe the damage in more detail and express the inconvenience it caused more explicitly. Also, ask more specifically about the refund process and how you should proceed with the return, possibly suggesting a deadline for their response.

coherence cohesion

To improve coherence and cohesion, aim for a more structured layout by organizing your letter into clear paragraphs, each dedicated to a specific point. Introduce your complaint, then elaborate on the issue in the next paragraph, followed by your requests (refund and return process). Also, work on sentence connectors and transition phrases to enhance the flow of ideas.

coherence cohesion

Check the beginning of your letter for the correct greeting; it should be 'Dear Sir or Madam,'. Review the closing statement too; it's more common and appropriate to use 'Yours sincerely' when the recipient's name is not known. Also, consider revising small typos or grammatical mistakes ('on black Apple watch' should be 'one black Apple Watch') for better presentation.

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4Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
4Grammar mistakes
 

6 paragraphs

171 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

I am writing to express my disappointment
I regret to inform you that
I am dissatisfied with the item I received
The item arrived damaged
The product is in unsatisfactory condition
I expected better quality
I would like to request a refund
I kindly ask for your assistance in resolving this matter
I would appreciate it if you could provide instructions
I suggest arranging a pick-up service
I expect a prompt response and resolution
I hope for a satisfactory outcome

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You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item

Ultimate Speaking practice for IELTS

In some countries, companies allow people to work from home. In others, people are still expected to work in an office. Discuss both views and give your own opinion.

Some people believe that the activities of large multinational corporations mostly benefit the economies of developing countries. Other people take the opposite view and feel that these large multinationals are generally harmful. Discuss both views and give your opinion?

Some people believe that it is wrong to learn foreign language while others think that foreign language can be beneficially Discuss both views

Nowadays many students go traveling or working for a year after graduating from high school and before starting university. Are there more advantages or disadvantages to this trend?

Essentional vocabulary list for IELTS Writing 7+