Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear
sir
Capitalize word
Sir
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or Madam, I am writing
this
letter regarding my
radio
repairing
Wrong verb form
repair
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delay. My name is
himali
Change the capitalization
Himali
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.
two
Capitalize word
Two
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weeks ago
i
Change the capitalization
I
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bought
radio
Add an article
a radio
the radio
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from your shop.I am
the
Correct article usage
a
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permanent customer
in
Change preposition
of
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your shop.
However
,I
try
Wrong verb form
tried
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to on the
radio
in my house unfortunately didn't work properly.
Thus
,
this
problem started i called
to
Change preposition
apply
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the
sale
Fix the agreement mistake
sales
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department in your shop.happy to say,they
give
Wrong verb form
gave
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back to me
response
Correct article usage
a response
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as soon as possible.
As a
result
Add a comma
result,
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they took back my
radio
for
the
Correct article usage
apply
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repair.
at
Capitalize word
At
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that time
i
Change the capitalization
I
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feel
Wrong verb form
felt
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so happy about your service. So previously
i
Change the capitalization
I
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mentions
Wrong verb form
mentioned
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i
Change the capitalization
I
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so
Add a missing verb
am so
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happy about your service.
Nevertheless
,now
i
Change the capitalization
I
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am so worried about your service.
Reasons
Fix the agreement mistake
Reason
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is that still didn't give back to my
radio
.I want to know what is the reason for the delay.I would like to say,if you can give
good
Correct article usage
a good
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reason
my
Correct pronoun usage
apply
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feel very comfortable.
As well
Rephrase
Also
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as i like to say if you can repair give
back
Correct pronoun usage
it back
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to me very quickly.
Due to
in my house don't have any electronic
dives
Correct your spelling
devices
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for listen news,music.etc.if you are unable to repair please supply new
radio
.Please
kind enough
Rephrase
kindly
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consider my request. Thanks. Yours faithfully, Himali, Thanks,
Submitted by himalhi.deepthi on

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Coherence & Cohesion
Focus on clear paragraph structuring. Each paragraph should serve a distinct purpose: introducing the issue, detailing the problem, making a request, and concluding.
Coherence & Cohesion
Include greeting and closing elements more formally. The letter begins with 'Dear Sir or Madam,' which is appropriate, but the conclusion should mirror this level of formality ('Yours sincerely' or 'Yours faithfully' are better options than just 'Thanks').
Task Achievement
Ensure the task is fully addressed by explicitly following the instructions: describe the issue and your feelings, ask for an explanation for the delay, and request a quick solution or a new product.
Task Achievement
Use a more suitable tone for formal letters. Avoid overly casual language and expressions ('my feel very comfortable'). Formal, polite requests and expressions of disappointment or concern are more appropriate.
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