You ordered an item from an online store and it has arrived damaged. Write a letter to the retailor to complain. In the letter. -Explain why are you unhappy. -request a refund. -make arrangements to return the damaged item.
Dear Sir or Madam,
The reason why I am addressing you is that, I want to ask you to return my money in light of the
item
was damaged. I was
ordered it Unnecessary verb
apply
in
two days ago.
Change preposition
apply
First
in line, I am Boymurod Kadirov, about one week ago, I am writing to express my disappointment. I Add a comma
First,
am
received the Unnecessary verb
apply
item
was
damaged so I am dissatisfied Correct pronoun usage
which was
from
your store. I am going to return the damaged Change preposition
with
item
. If you want, you will give me that as
Change preposition
apply
item
as identical
Add an article
the identical
an identical
item
.
I would like to request a refund, I payed
$25 for Correct your spelling
paid
item
. It is you Add an article
the item
an item
that
should pay Correct pronoun usage
who
that
give back to me. If you do not pay back to me, I will give you to Correct word choice
and
police
. Correct article usage
the police
Then
the police will take back money
Correct article usage
the money
to
Change preposition
apply
me
from you.
I am going to return Correct pronoun usage
apply
this
item
in light of
it Change preposition
that
was
not Verb problem
did
looked
terrific. Wrong verb form
look
Then
, I known
that was damaged. I will send Wrong verb form
knew
back
to your store and you should pay back my money.
I am looking forward to good results.
Yours faithfully,
Boymurod Kadirov.Correct pronoun usage
it back
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coherence cohesion
Firstly, it is crucial to organize your letter logically. Your letter should start with a clear introduction explaining the purpose of your communication, followed by a body where each paragraph discusses a single idea—your disappointment, request for a refund, and arrangements for the item's return. Finally, conclude with a polite closing statement.
coherence cohesion
Use paragraphs effectively - one for each new idea. This will help make your letter clearer and easier to follow.
task achievement
Ensure that your letter addresses all parts of the task. You should clearly state that you are unhappy because the item arrived damaged, specifically request a refund, and give details on how you plan to return the damaged item.
task achievement
Adopt a suitable tone for formal writing. Avoid threats or informal language. Instead, use polite and respectful language to express your dissatisfaction and requests, which is more appropriate for a formal letter to a retailer.
The Greeting
Depending on the style and aim of the letter, you will need to adapt your greeting.
Always start an informal letter in the ways:
- Dear + name
- Hi / Hello + name
‘Dear...’ is more appropriate, so stick with this.
For a formal letter there are two options for the greeting:
- Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
- Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.