You ordered an item from an online store and it has arrived damaged. Write a letter to the retailor to complain. In the letter. -Explain why are you unhappy. -request a refund. -make arrangements to return the damaged item.

Dear Sir or Madam, The reason why I am addressing you is that, I want to ask you to return my money in light of the
item
was damaged. I
was
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apply
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ordered it
in
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two days ago.
First
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First,
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in line, I am Boymurod Kadirov, about one week ago, I am writing to express my disappointment. I
am
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received the
item
was
Correct pronoun usage
which was
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damaged so I am dissatisfied
from
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with
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your store. I am going to return the damaged
item
. If you want, you will give me that
as
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item
as
identical
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the identical
an identical
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item
. I would like to request a refund, I
payed
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paid
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$25 for
item
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the item
an item
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. It is you
that
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who
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should pay
that
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and
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give back to me. If you do not pay back to me, I will give you to
police
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the police
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.
Then
the police will take back
money
Correct article usage
the money
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to
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me
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from you. I am going to return
this
item
in light
of
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that
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it
was
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did
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not
looked
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look
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terrific.
Then
, I
known
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knew
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that was damaged. I will send
back
Correct pronoun usage
it back
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to your store and you should pay back my money. I am looking forward to good results. Yours faithfully, Boymurod Kadirov.
Submitted by soglomovsarvar on

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coherence cohesion
Firstly, it is crucial to organize your letter logically. Your letter should start with a clear introduction explaining the purpose of your communication, followed by a body where each paragraph discusses a single idea—your disappointment, request for a refund, and arrangements for the item's return. Finally, conclude with a polite closing statement.
coherence cohesion
Use paragraphs effectively - one for each new idea. This will help make your letter clearer and easier to follow.
task achievement
Ensure that your letter addresses all parts of the task. You should clearly state that you are unhappy because the item arrived damaged, specifically request a refund, and give details on how you plan to return the damaged item.
task achievement
Adopt a suitable tone for formal writing. Avoid threats or informal language. Instead, use polite and respectful language to express your dissatisfaction and requests, which is more appropriate for a formal letter to a retailer.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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