You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item.
Dear Sir,
Last
Saturday, I bought a Dragon Year limited edition glass on TaoBao’s online shopping platform as my grandma’s birthday gift, but surprised
me was that it broke when I received it.
Beginning with Correct pronoun usage
what surprised
this
situation accrued, there are some facts that I want to tell you. Firstly
, an undeniable truth is that it is transportation time surpassed the stipulated约定 time, and it only needed one week, but I waited two weeks. Furthermore
, when I contacted customer service客服, I felt that they were not professional, and cannot
effectively solve my needs. In fact, I can’t give Wrong verb form
could not
this
gift that
carefully selected gift to my grandmother on her 60 years old, which makes me feel extremely uncomfortable.
At Correct pronoun usage
apply
this
moment, I have no use for this
broken glass, therefore
I hope to return the item according to
the online refund rules to return the goods and receive reimburse
. Replace the word
reimbursement
Moreover
, I will be at home whole
day Correct article usage
the whole
this
weekend. I will pack it and wait for the courier快递员 to come.
I look forward to hearing from you, and if you need any further
information, please do not hesitate to contact me, as I am pleased to supply it.
Yours faithfully,
Xiyue TangSubmitted by cathyielts22 on
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greeting and closing
Consider starting your letter with a polite greeting and ending with a suitable closing statement to improve the formality of your correspondence.
logical structure
To enhance logical structure, clearly organize your paragraphs with an introduction, problem statement, your request, and a conclusion. Use transitional phrases to smoothly connect your ideas.
single idea per paragraph
Maintain a single idea per paragraph for clarity. Begin a paragraph by introducing the topic, then elaborate on it, and finally, offer a conclusion or transition smoothly to the next idea.
suitable writing tone
While you have addressed the task requirements effectively, aim to use a more formal and polite tone throughout the letter to convey respect and professionalism.
complete response
To improve your task achievement score, ensure that the purpose of the letter is clear and you have completely addressed all aspects of the task with detailed information.