You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office. In your letter, give the details of your journey, including the date, time and where you sat explain the problems that happened and express your dissatisfaction ask about what action will be taken to improve the service
Dear Sir or Madam,
I am writing to you to bring to your attention
on
one of the problems I encountered on my recent Change preposition
apply
train
journey in our country.
On January 27, I boarded the train
from Cochin at 4 pm to Delhi. I had a reservation ticket, and the seat number was B3 34. After a few hours of journey, I realized that pantry services in the train
are not functional and therefore
, the passengers are forced to buy food and water from the stopping stations. This
has caused discomfort among my fellow travellers, and it was a real struggle for everyone. For instance
, after Kadvi station, the next stop is Yuriy which takes almost 4 hours to reach. There were families with small children in my compartment and the difficulties faced by them are unexplainable.
It is my humble request to ensure pantry services are available on the train
so that passengers have a safe and comfortable journey. Also
, I would like to know your thoughts on how these basic services can be improved.
I look forward to hearing from you.
Yours faithfully,
Gloria Sherin MathewSubmitted by gloriasherin on
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Task Achievement
To further enhance your letter, consider providing more specific details about the consequences of the problems faced, such as how it affected your journey or mentioning any attempts made to resolve the issues during the trip. This can add depth to your complaint and demonstrate the severity of the inconvenience.
Coherence & Cohesion
You've structured your letter well with a clear introduction, body, and conclusion. To improve, try using a variety of sentence structures and transitional phrases to enhance the flow of your letter. This could make your concerns stand out more effectively and help maintain the reader's engagement throughout.
Logical Structure
Effective structure, providing a clear opening, detailed description of the issues, and a polite request for changes, which makes it easy to follow your points.
Suitable Writing Tone
Successfully adhered to the formal tone appropriate for writing to a company, using polite language and a respectful closing.
Complete Response
Good job detailing the specific journey and problems encountered, making your complaints clear and justified.