You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: • describe the item you lost explain why you weren't happy with the customer service • say what action you would like the company to take. Write at least 150 words. You do NOT need to write any addresses.
Dear Sir or Madam ,
I hope
this
letter finds you well. I am writing to inform you about a lost item during my recent journey on one of your buses. My bus number was DH567,I was travelling from Delhi to Mumbai.On 25th December 2024, I accidentally left behind my black backpack containing my laptop and important documents.
Therefore
,I immediately contacted your customer service hotline to report the loss. However
, I found the response to be inadequate.Moreover
,The representative I spoke with seemed unsure of the procedure for handling lost items and offered little reassurance that my issue would be addressed promptly.
In my opinion,I kindly request your assistance in locating my lost item. It holds sentimental value to me, and I would greatly appreciate any efforts your team can make to recover it. Additionally
, I encourage your company to review and improve its lost and found procedures to better assist passengers in similar situations in the future.
Thank you for your attention to this
matter. I look forward to hearing from you soon.
Your's Sincerely,
Moumita.Submitted by moumitapaik706 on
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Coherence & Cohesion
Ensure that there are clear and logical transitions between your paragraphs to enhance coherence.
Language
You might consider varying your sentence structures to add interest and complexity to your writing.
Task Achievement
You provided a clear description of the item lost and the significance of the item, which thoroughly addresses the task.
Tone
The letter maintains a polite and formal tone throughout, suitable for the context of writing to a company manager.
Structure
You have effectively used paragraphs to separate different ideas, which helps in maintaining a logical structure.
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