The table below shows how patients evaluated different services at three health centres. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The table shows that there are significant differences in patients' perceptions of quality of provision at the three health

centres

. By far the most highly rated is the

Peveril

Centre with an

overall

mean of 8.3 and the highest scores in all service areas. The weakest performing centre

overall

was

Longston

at just 5.8, with

Marchbank

between the two at 7.2. It is noticeable that one aspect - Doctors' service - received relatively strong evaluations in all three

centres

, with scores ranging from8 to 8.7. Pharmacy received the poorest ratings of the services in all the

centres

: at 5.1, 6.3 and 5.8 at

Longston

,

Peveril

and

Marchbank

respectively. Regarding the other aspects of provision, there is considerable variation. Perhaps the most striking differential in ratings is in Response to concerns, which for

Peveril

is the highest scoring of all the aspects, at 9.6.

This

compares with 6.5 for

this

area at

Marchbank

and just 4.3 at

Longston

. Ratings for Care of children are moderate in all three

centres

, though they are significantly lower for

Longston

than for the other two: 6.3, compared to 7.5 at

Peveril

and 7.3 at

Marchbank

.