You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter: give details of the things that were unsatisfactory explain the reactions of the members of your family ask the manager what he/she is going to do about the situation. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir / Madam, Write at least 150 words. You should spend about 20 minutes on this task.

Dear sir, Hope you are finding
this
letter in good health. As you know,
last
week I rented accommodation from your agency for a vacation with my family. I am writing
this
letter to make you aware of the conditions which make your service unsatisfactory, The First thing was that I booked accommodation facing the sea but when I reached there we were shocked that there was not a single proper view of the sea from any of the balcony and window of the apartment, Because of
this
the whole excitement of
this
trip was finished anyways after that when we entered the rooms so we get to know that the water was not coming in the washroom and when I complain about
this
to the building manager so he was so rude like I rented
this
place for free. Now I just wanted to know what will you be doing now as your company was responsible for
such
difficulties we faced on our vacation. Regards Mayank Kumar.
Submitted by tushalk329 on

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coherence cohesion
Ensure logical transitions between paragraphs and ideas to improve coherence.
task achievement
Clarify the requests or actions that you expect from the manager at the end of your letter to better address task response.
greeting and closing
Polite and respectful closing.
task achievement
Clear description of issues faced and the overall dissatisfaction.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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