The graphs below show customer satisfaction levels in the US with airlines and aspects of air travel in 2003, 2005, and 2007 Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
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The bar chart provides information about the percentage of
customer
Use synonyms
satisfaction
with airline services in the US from 2003 to 2007.
Use synonyms
Overall
, Linking Words
customer
Use synonyms
satisfaction
with US airlines experienced an upward trend, Use synonyms
while
dissatisfaction showed a downward trend throughout the period.
The Linking Words
customer
Use synonyms
satisfaction
rate was about 65% in 2003, higher than Use synonyms
customer
dissatisfaction by approximately 34%. It Use synonyms
then
rose to almost 70% in 2005 and increased to 77% in 2007. Linking Words
On the other hand
, Linking Words
customer
dissatisfaction showed a gradual decrease to 25% in 2005 and continued to decline, reaching 20% in 2007.
The table provides more details about Use synonyms
customer
Use synonyms
satisfaction
with specific aspects of the flying experience. In 2003, the courtesy of flight attendants was rated the highest (90%), followed by flight schedules (79%) and check-in/gate staff (87%). The lowest Use synonyms
satisfaction
was with the price of airfares (45%) and comfortable seating, Use synonyms
although
no figure was provided for comfortable seating.
By 2007, Linking Words
satisfaction
with all aspects had increased. Use synonyms
Satisfaction
with the price of airfares (65%) and comfortable seating (47%) increased considerably. Use synonyms
Satisfaction
with the courtesy of flight attendants (92%) and check-in/gate staff (88%) Use synonyms
also
showed a slight improvement.Linking Words
Submitted by ru.kabiru.biru on
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Vocabulary: Replace the words customer, satisfaction with synonyms.
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Vocabulary: Rephrase the word "information" in your introduction.
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Vocabulary: The word "provides" was used 3 times.
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Vocabulary: The word "showed" was used 3 times.
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Vocabulary: The word "trend" was used 2 times.
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Vocabulary: The word "increased" was used 3 times.
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Vocabulary: The word "about" was used 3 times.
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